Mar 30, 2021
What does leadership communication share with negotiation? In a word – persuasion. Coaching, implementing change, and collaborative problem solving all call on leaders to address areas of disagreement and to lead the conversation towards agreement. That skill is basically negotiation. This week, we’re exploring...
Mar 23, 2021
When you disagree with another person's perspective, solution, or opinion, a very natural approach is to simply disagree. And, that approach rarely wins their heart and mind. To persuade and influence, learning to disagree without being disagreeable is more likely to invite them to at least consider your...
Mar 16, 2021
This week’s episode collects a number of ideas from across the skills of effective communicators and combines them in to a list of four specific things you can do to improve your communication effectiveness. You’ll hear both specific techniques and broad concepts you can learn to apply to all of your...
Mar 9, 2021
It is important to remember that people need to be heard and understood and that the better we do that for others, the more likely they are to buy-in to what we are trying to achieve. We also need to beware of how our need to be heard and understood can become a challenge. This week, I’m looking at this other side –...
Mar 2, 2021
This episode is more about what you communicate with your decisions and actions than it is about your words. The focus is on two things leaders do (often unintentionally) that undermines trust in their team because of the reciprocal nature of relationships.
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