Apr 26, 2022
A common question I get is: "How do you deal with a persistently or aggressively negative team member." In this weeks episode, I'll share three things you can do that could help you in this situation.
Apr 15, 2022
Today I got this question in a class: “How do you listen for content rather than delivery?” The answer: “assume (at least) benign intent.” Listen to the full answer in this episode.