May 17, 2022
You have tried everything you can think of. You have encouraged, corrected, and taught, and, still, they keep doing that annoying thing. What do you do next?
May 10, 2022
As much of the business world transitions from work from home to some version of hybrid or full work from the office scenario, leaders face the difficulty of addressing new expecations from their team members and other changes from what was considered “normal” before the pandemic hit with full force. In this...
May 3, 2022
Three factors affect every element in your communication effort – relationship, message, and context. In this episode, I’ll touch on what each of these elements means and how they affect your communication efforts.
Apr 26, 2022
A common question I get is: "How do you deal with a persistently or aggressively negative team member." In this weeks episode, I'll share three things you can do that could help you in this situation.
Apr 15, 2022
Today I got this question in a class: “How do you listen for content rather than delivery?” The answer: “assume (at least) benign intent.” Listen to the full answer in this episode.