Feb 25, 2020
In honor of National Pancake Day, I'm discussing the Pancake Theory of Communication. How is communication like a pancake? What can we learn about communication from pancakes? Tune in to find out.
Feb 18, 2020
Change is emotional, and change is a choice. As leaders, we hope to help others make the choice to change rather than feel like they got forced to change. Using the four levers of change and learning a simple communication strategy can help you to help others to accept, embrace, and implement change. In this episode,...
Feb 11, 2020
Change communication is a topic that nearly warrants its own podcast. It's complicated, it's messy, and it has lots of conditional issues to consider. And, it's worth talking about on this podcast. In this episode, I'll lay out some starting thoughts on how leaders can better talk about and sell change. I'll continue to...
Feb 4, 2020
Carl Smith and I continue our conversation on building trust. This week, we'll discuss less the process of building trust and more the impact of it with specific examples from our experience that illustrate the importance of knowing the order to follow when engaging with another person.